K-Pop Superstars
Effective Date: 15 May 2026

This Privacy Policy explains how K-Pop Superstars (“we”, “our”, “us”) collects, uses, stores and protects your personal information when you visit www.kpopsuperstarsglobal.com or interact with us online.

This policy is intended to comply with applicable data protection legislation including the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, and where applicable, the EU General Data Protection Regulation (“EU GDPR”).

K-Pop Superstars is a live entertainment and touring production brand.

For the purposes of data protection law, the data controller is:

Raina Productions Ltd

Company Number: 14987352
VAT Number: 444431804

Contact email:
info@kpopsuperstarsglobal.com

We may collect and process the following categories of personal data:

• Name
• Email address
• Telephone number
• Billing or postal address
• Company or organisation name
• Information submitted through contact forms
• Information provided when purchasing tickets, merchandise, VIP packages or subscribing to newsletters

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage data
• Referral URLs
• Pages visited and time spent on the site

• Newsletter subscription preferences
• Marketing opt-in records
• Event interests and engagement history

We use personal information for legitimate business purposes including:

• Responding to enquiries
• Processing ticketing, merchandise or VIP requests
• Sending booking confirmations or event updates
• Providing customer support
• Managing promoter, venue and industry enquiries
• Sending marketing communications where consent has been provided
• Improving website performance and user experience
• Preventing fraud or misuse of the website
• Complying with legal obligations

We process personal data under one or more of the following legal bases:

• Consent
• Performance of a contract
• Legitimate interests
• Compliance with legal obligations

Where consent is relied upon, you may withdraw consent at any time.

If you opt in to receive marketing communications, we may contact you regarding:

• Upcoming tours and performances
• Presale announcements
• Merchandise releases
• VIP experiences
• Competitions or promotions

You may unsubscribe at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly

We do not sell your personal information to third parties.

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyse website traffic
• Remember preferences
• Support marketing and advertising activity

Cookies may include:

• Essential cookies
• Analytics cookies
• Performance cookies
• Marketing cookies

Third-party services such as:

• Google Analytics
• Meta Platforms
• Mailchimp
  may also place cookies on your device.

You can manage cookie preferences through your browser settings.

We may use trusted third-party providers for services including:

• Website hosting
• Email marketing
• Payment processing
• Ticketing platforms
• Analytics
• Advertising

These providers may process personal information on our behalf and are expected to maintain appropriate security and confidentiality standards.

External websites linked from our website are governed by their own privacy policies and we are not responsible for their content or data practices.

We may share personal information with:

• Ticketing partners
• Payment processors
• Event venues and promoters where necessary
• Professional advisers
• Legal or regulatory authorities where required by law

We will only share information necessary for the relevant purpose.

As an international touring production, some personal data may be processed outside the United Kingdom or European Economic Area.

Where international transfers occur, we will take appropriate safeguards to ensure your data remains protected in accordance with applicable law.

We retain personal information only for as long as reasonably necessary:

• To fulfil the purposes outlined in this policy
• To comply with legal, tax or accounting obligations
• To resolve disputes or enforce agreements

Retention periods may vary depending on the nature of the data and legal requirements.

Subject to applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability
• Lodge a complaint with a supervisory authority

UK users may contact the:
Information Commissioner’s Office (ICO)

To exercise your rights, contact:
info@kpopsuperstarsglobal.com

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration or destruction

However, no online system can be guaranteed completely secure.

Our website is not intentionally directed toward children under 13 without parental involvement.

If we become aware that personal information has been collected from a child without appropriate consent, we will take steps to remove that information.

We may update this Privacy Policy periodically.

Any updates will be posted on this page together with a revised effective date.

For any questions regarding this Privacy Policy or your personal information, please contact:

K-Pop Superstars
c/o Raina Productions Ltd
United Kingdom

Email: info@kpopsuperstarsglobal.com

Website: www.kpopsuperstarsglobal.com